One of the most commonly proposed solutions for prejudice and bigotry is getting to know “the other”. This solution presupposes that we are suspicious of those we don’t know, or that false ideas about others will be dispelled by getting to know them. There is no doubt that this works for individuals. I have heard people say that their fear or concern about people of a different race or religion was dispelled when they got to know someone personally.
As well as this seems to work in individual cases, it fails with whole populations. There are many examples. The genocide in Rwanda was perpetrated by Hutus on Tutsis. But the Hutus and Tutsis live side by side. They speak the same language and are mostly indistinguishable. In many cases, Hutus killed their Tutsi neighbors they had known well for decades.
Furthermore, this is not an anomaly nor is in confined to Africa. In most of the cases of violent conflict between groups of people in Africa with which I am aware, are characterized by close contact and mutual knowledge. The book Anatomy of a Genocide: The Life and Death of a Town Called Buczacz by Omer Bartov documents a case in Europe. Bartov is a professor of history at Brown University. He notes that the close relations between two groups can actually be part of the problem.
“You can take a society in which people had lived together for centuries, and that very proximity, that very relationship between neighbors can have a dynamic of violence and self-justification,”
Knowing the other is sometimes the problem. Just ask couples going through an acrimonious divorce. So getting to know the other is a naive bromide, perhaps even snake oil.
But there is something that works, at least in Ghana. In the southern parts of Ghana, the north has a somewhat deserved reputation as a place of conflict between its many peoples, of which there are about 30. In some cases those conflicts have turned deadly. In recent years, some of those peoples have received the first ever Bible in their languages. Dr Solomon Sule-Saa has done research into the effects of those translations. He found that people who read the Bible in their language are much more likely to promote non-violent solutions to conflicts over land or other resources. The result is less conflict. Where close contact generates conflict, the Bible is helping to calm it.
By the way, there is a widespread belief in Africa that if everyone spoke the same language there would be less conflict. That belief is also contradicted by the facts.